Frequently Asked Questions

No. ClaimReady is a private, independent document preparation service. We have NO affiliation with the U.S. Department of Labor, any state government, or any unemployment office. We are not a law firm. We are a paid service that helps people organize and prepare their unemployment filings — but you submit them yourself directly to your state.

No. We do not file claims on your behalf. We prepare a complete package — forms, instructions, checklists — but YOU submit it directly to your state's unemployment office. We never act as your representative or agent.

You absolutely can do this for free through your state's Department of Labor. We're an optional service for people who want guided help organizing the process. If you're comfortable navigating government websites and reading rules yourself, you don't need us. But many people find unemployment filing confusing and stressful — that's who we serve.

No. Approval depends entirely on your state's Department of Labor and your specific situation. We help you prepare a thorough, organized package — but final approval is up to your state. We don't have any special influence over the approval process.

A downloadable package customized to your state, including:
• The correct forms for your situation
• A document checklist
• A cover letter template
• Step-by-step submission instructions
• State-specific rules and deadlines
• Mail or electronic submission guidance (whichever your state uses)

A professionally formatted resume built from information you provide. You'll get it in both Word (.docx) and PDF formats. The resume is ATS-friendly (readable by employer software) and includes practical tips for sending it to employers.

Email alerts whenever your state changes its unemployment rules — new deadlines, benefit amount changes, eligibility updates, etc. We summarize the changes in plain English and explain what they mean for you. Cancel anytime in your account settings.

All payments are processed securely through Stripe, which accepts all major credit and debit cards. We never see or store your full card number. Your payment is encrypted and protected.

No. The price you see is the price you pay. $19.99 for the filing package. $4.99 for the resume. $4.99/month for state updates. No setup fees, no surprises, no upsells.

We offer full refunds within 24 hours of purchase, as long as we haven't started preparing your materials. Subscriptions can be cancelled anytime. See our Refund Policy for details.

Most filing packages are delivered within 24–48 hours of payment. Resumes are typically delivered within 24 hours. You'll receive an email when your materials are ready.

Yes. Most states now use online portals for filing. Our package includes a checklist of everything you'll need before logging in, plus a guide explaining each section of your state's online application — so you're fully prepared before you start.

Email us right away at support@fileforunemploymentinsurance.com. If we haven't started preparing your package yet, we can update the info. If we've already prepared it, we can issue a revised version (sometimes for a small fee).

Yes. You can request changes by emailing us. Minor corrections (typos, addresses) are free. Major rewrites (new employment situation, different state) may incur a small additional fee.

Yes. We use industry-standard encryption (HTTPS) for all data transmission, secure password hashing, and encrypt sensitive information like SSNs at rest. Payments are processed by Stripe, which is PCI-compliant and used by companies like Lyft, Shopify, and Amazon.

Absolutely not. We never sell, rent, or share your personal information with marketers, advertisers, or data brokers. Your information is used only to prepare your materials and provide our service. See our Privacy Policy for full details.

Your state's unemployment office requires your SSN to process your claim. We collect it only to include it in your filing package. It's encrypted in our database and never shared with anyone except you (in your downloadable package).

Yes, anytime. Go to your Account Settings → Danger Zone → Delete My Account. Your personal information is removed within 30 days. We may keep some records (like payment receipts) longer if required by law.

Click "Forgot password?" on the login page. We'll send a password reset link to your email.

Yes. Our website works on phones, tablets, and computers. You can complete your filing forms and download your package from any device.

Your package comes as a downloadable PDF that you can print, email, or upload to your state's online portal as needed. Resumes come in both Word (.docx) and PDF formats.