Privacy Policy

Last updated: January 2025

Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using ClaimReady, you agree to this policy.

1. Information We Collect

Information you give us:

• Account information: name, email, phone number, state, password
• Filing information: Social Security Number, date of birth, address, employment history (only if you order our Filing Package)
• Resume information: work history, education, skills (only if you order our Resume service)
• Payment information: processed securely by Stripe — we never see or store your full card number

Information we collect automatically:

• IP address, browser type, device information
• Pages visited, time spent on site
• Cookies and similar tracking (you can disable in your browser)

2. How We Use Your Information

We use your information only to:

• Prepare your filing package or resume
• Send you the materials you ordered
• Process payments
• Send you welcome emails, receipts, and (if subscribed) state update alerts
• Provide customer support
• Improve our service
• Comply with legal obligations

We never sell your personal information. Period.

3. Who We Share Information With

We share information only with:

• Stripe — to process payments
• Supabase — to securely store account data
• Resend — to send transactional emails
• Service providers who help us run the business (with strict confidentiality requirements)
• Government authorities only if required by law

We do NOT share your information with marketers, advertisers, data brokers, or anyone else.

4. How We Protect Your Information

We take security seriously:

• All data transmitted to and from our site is encrypted using HTTPS
• Passwords are hashed and never stored in plain text
• Sensitive data like Social Security Numbers is encrypted at rest
• Access to your data is restricted to authorized personnel only
• We use industry-standard security tools and practices

However, no system is 100% secure. We cannot guarantee absolute security but we work hard to protect your data.

5. How Long We Keep Your Information

We retain your information for as long as your account is active, plus a reasonable period after to comply with legal obligations and resolve disputes.

If you delete your account, we delete most of your personal data within 30 days. We may keep some information (like payment records) longer if required by law.

6. Your Rights and Choices

You can:

• Access the information we have about you
• Update or correct your information in your account settings
• Delete your account anytime in Account Settings
• Unsubscribe from marketing emails using the link in any email
• Cancel subscriptions in your Account Settings

For California residents: you have additional rights under the CCPA, including the right to know what data we have, to delete it, and to opt out of any sale (we don't sell data anyway).

7. Children's Privacy

ClaimReady is not intended for anyone under 18. We don't knowingly collect information from children. If we learn we've collected information from a child, we'll delete it.

8. Cookies

We use cookies to keep you logged in and remember your preferences. You can disable cookies in your browser settings, but some features may not work properly.

We do not use third-party advertising cookies.

9. Third-Party Links

Our site may link to your state's Department of Labor or other websites. We are not responsible for those websites' privacy practices.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We'll notify you of significant changes by email. The "Last updated" date at the top tells you when the most recent version took effect.

11. Contact Us

Privacy questions? Email privacy@fileforunemploymentinsurance.com or visit our Contact page.